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Tips for Supervisors: Five Ways to Follow Up on Training

Would you like it if your employees only gave 50% effort or completed half of their tasks?

Well, if you are only scheduling and implementing training sessions for your employees, you are merely employee-trainingdoing half the job. Equally as important as these two steps is the task of following up your training sessions.

Following up involves measuring and evaluating a session’s effectiveness. Doing so will provide you with a benchmark for future sessions as well as give your employees the opportunity to tell you how they would like to change the training subject or format.

Here are five easy steps to follow up your training sessions.

1. At the end of the training session, ask each participant to commit to trying 1-3 new skills. Get the participants to write down the actions and then schedule a follow up meeting to discuss whether theses actions stuck, and why. If you do want to lead this meeting yourself just bring back the original trainer.

2. Shortly after the training, ask each participant to give you a brief summary of the two or three most important points they took away from the training. Consolidate the responses and post them in a popular location for a couple weeks.

If time passes and you see your employees reverting to their old habits, email them their responses along with any more feedback you have received.

small-business3. If appropriate, post facts or statistics related to the training after a session. For example, if your training was on customer service, post the number of sales made per week to show employees how they are improving.

4. A week or two after the training, ask participants how they have changed. If appropriate, post the responses. If participants are saying they haven’t changed, ask why and how the training can be improved next time.

5. Several weeks after a training session, send the participants a quiz related to the training’s content. Post all the responses (but separate the right and wrong answers) and award a prize to the person who does the best. For example, if your training was on speedwriting, ask each participant to write down as many abbreviations they can come up with.

Follow these steps and see the results for yourself. After all, going halfway when it comes to managing your organization’s training only cheats the very employees whose performance you are looking to improve.



November 25, 2008 Posted by | Business, Economy, Education, Health & Safety, OSHA Compliance, Uncategorized | , , , , , , , , , , , , , , , , , , , , , , , , | 2 Comments

Maximum Learning – Minimum Investment

How Small Business Can Maximize Training Resources

Fact: Small and medium-sized businesses are forced to operate differently than large businesses due to more limited resources.

Fiction: There is a direct correlation between the amount of those limited resources and the quality of service small and medium-sized businesses are forced to deliver.

Small and medium-sized enterprises (SMEs) often need to be creative, innovative and just plain smart whentestimonial-ad3 it comes to using resources – especially when it comes to staff training. While the reasons for requiring skill development are usually the same regardless of a business’ size, how those needs are filled can vary greatly. Whereas large businesses can afford to have their own internal training departments, SME’s often rely on external providers such as school board continuing education departments, association professional development events or private training companies.

There is a reason why large businesses have in-house departments dedicated to performance improvement; staff training requires time, money, customized training content and enough employees to make such a department justifiable.

The fact is, SMEs can be wise when devoting resources to staff training, and even take advantage of their sizes. Here are the Top 5 Ways for SMEs to Maximize Training Resources.

1. Implement and promote a program where senior employees can tutor new employees, thereby eliminating knowledge gaps within your business.

2. Pay for your employees’ membership fees in associations. These organizations often host professional development seminars for their members at very reasonable prices.

3. If you feel your employees need training to improve their performance ask them what they feel they need. This ensures that the training you provide will be as effective as possible.

4. Send an employee to learning opportunities, such as conferences, tradeshows or public courses. The employee can then act as an in-house trainer.

5. Budget for training by setting aside a set amount of money that will be used for training when needed – just like saving up for your first car.

If you feel your employees would be better served by a private training company, do your research. Find an organization that will customize its material for your needs and deliver the training at your office when you need it. The training company should also understand the needs of an SME, so ask for references from companies that are similar to yours.

Fact: If SMEs treat their size as a weakness, it will be a weakness. If SMEs treat their size as a strength and use their resources wisely, they can compete with competitors of all sizes.

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November 24, 2008 Posted by | Business, Economy, Education, Health & Safety, OSHA Compliance, Uncategorized | , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Fire Prevention for Your Business

As a property owner and an employer, it is important to identify and control conditions that may increase the chance for fire damage within your business. If unprepared, many businesses cannot reopen after a major loss. If you want to train your employee’s in techniques of Fire Safety and Fire Prevention, do some research before you hire a trainer to ensure they are qualified for this type of training. The following areas of fire protection should be evaluated.

Sprinkler systems

Your building may be equipped with an automatic sprinkler system. When properly installed and maintained, this system provides 24-hour fire protection. Should a fire start, the system will activate and release a water spray in the area of the fire, suppressing it until the fire department arrives. Often, a sprinkler system totally extinguishes a fire. It is important that the system be professionally inspected on a regular basis.

Fire Extinguishers

It is important that your building has the right type, size and number of fire extinguishers. A call to your nearest fire protection equipment supplier or fire department will help ensure that you have the protection you need. A quality extinguisher will be either UL-listed or FM-approved.

Extinguishers are classified by the types of fires they extinguish. There are also clean agent fire extinguishers for protecting electronic items such as computers, telephone system equipment, and some mechanical equipment. The agent is clean, non-conductive and effective.

Fire extinguishers lose their charge over time and may become ineffective. A professional fire equipment supplier should periodically inspect the extinguishers to verify they are still operational.

Smoke detectors

Although smoke detectors don’t put out fires, they do provide early warning that may allow escape from the building. Like fire extinguishers, detectors are also laboratory tested to ensure that they meet certain safety and performance standards. For battery-operated units, test and replace the batteries on a regular basis.

Some detectors may be powered by the building’s electrical system and may also have a back-up battery. These units should also be tested regularly.

Flammable Liquid Storage and Use

Businesses today often use a variety of flammable or combustible liquids, such as cleaners, solvents, adhesives, etc. Flammable liquids give off vapors that may travel with the natural airflow. These vapors may explode when ignited by a spark, such as a faulty electrical switch or a flame from a water heater pilot light.

Store flammable liquids in their original container or in a UL-listed safety can. Allow plenty of ventilation when using flammable liquids to reduce the risk of fire and injury or illness from breathing the vapors.

It is a good idea to limit the amount of flammable liquids stored on the property.

October 22, 2008 Posted by | Business, Education, Health & Safety, OSHA Compliance, Uncategorized | , , , , , , , , , , , , , | 2 Comments